Unopened products
Unopened products may be returned within 14 days after delivery. Customers are responsible for return shipping unless Juno made an error.
Damaged, incorrect, or defective products
Contact help@junoprotein.com within seven days after delivery. Include your order number and a photo when possible. We will replace or refund qualifying products.
Opened food products
For food-safety reasons, opened products are not returnable unless there is a genuine quality, damage, or fulfillment problem.
Refund timing
Approved refunds are returned to the original payment method. Your bank or card issuer may take additional time to post the credit.